Step 1: Inspection and Pickup

It all starts with a phone call. You just need to schedule a pickup location and time and we will come to you. Our professional will inspect the rug for any signs of damage. He will tell you about anything he finds and whether or not we can repair the damage. After that, he will pick up the rug or carpet and get it to the cleaning facility.

Step 2: Vacuuming Your Rug

We start by vacuuming the rug or carpet using state of the art tools. Don't worry, our equipment will not damage your rug in any way. All the dirt will be removed quickly and efficiently.

Step 3: Preparing the Rug for Washing

We will then perform a couple of tests on the rug. The results of these tests will tell us which cleaning procedure to use and which cleaning products to select for the best and safest results.

Step 4: Cleaning Your Rug

Our rug cleaners will then start to wash your items. Remember, we do not use any washing machines, so everything is done by hand. Our experts know exactly which procedure to use for every type of rug. The results are nothing short of spectacular.

Step 5: Drying Your Rug

It's now time to dry the rug or carpet. This is not done using industrial dryers because they are known to cause serious damage to sensitive rugs. However, rest assured that the rug or carpet will be one hundred perfect dry.

Step 6: Repairs and Final Inspection

This is the part where we repair or restore your rug or carpet. If goes without saying that the item needs to be fully dried for this to happen. After we complete these procedures, the rug is inspected again. In case stains or spots are found, the rug is cleaned again. We are very attentive to details.